INTRODUCTION

In compliance with Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”) and other applicable data protection laws, regulations and policies, Plexus International has developed our Plexus Sites in accordance with the appropriate and required data protection standards and privacy principles. As far as possible, Plexus has implemented appropriate safeguards to ensure that your personal data is collected only to the extent necessary to provide the product/services that you request or require from us, and to reduce any personal risk to you in the unlikely event of a breach. of data. We do this through industry best practices, including encryption, tokenization, pseudonymization, and more. Plexus is also committed to providing transparent information about your rights relating to the information we collect, including, where possible, the ability to review and change any information you provide and any additional information we collect from you as a result of your use. of our services.

DATA CONTROL

“Plexus” (referred to as “we”, “us”, “our”, Plexus International”, “Plexus Corporation” in this policy) refers primarily to Plexo Corporation. Plexus Corporation is the data controller of all information personal information that is collected by or through our website(s) and used, about Plexus customers.

DATA PROTECTION OFFICE

We have appointed a data protection officer (“DPO”) to oversee compliance with this policy. The DPO can be contacted at dpo@plexusintl.com. You also have the right to make a complaint at any time to a supervisory authority.

EU REPRESENTATIVE

Because Plexus is based outside the European Union (“EU”), we appoint a representative in a jurisdiction in which we operate to act on behalf of Plexus and deal with supervisory authorities. The Italian Data Protection Authority is the main data protection supervisory authority for Plexus as an externally based data controller and/or processor with our EU representative in this jurisdiction. Our EU representative can be contacted at plexus-ms.com@pec.it

EU DATA PROTECTION RIGHTS

The GDPR grants every natural person in the EU a number of data protection rights. For more information about these rights, please visit our EU Data Protection Rights page. The policy below describes how we will support you in exercising these rights.

THE INFORMATION WE COLLECT/PROCESS AND WHY

Our websites and related services collect and process personal information necessary for the following reasons:

1. so that we can provide you with the products and services that you purchase or use on our website. (In other words, we are required to perform our contract with you.)
2. so that we can better understand, through statistical analysis, who visits our website and provide better products/services.
3. so that we can provide you with recommendations about additional products/services of ours that you may purchase.
4. so that we can comply with legal requirements and protect ourselves from legal liability.

We collect general aggregate telemetry data whenever someone visits our website, including:

1. name, organization name, billing address, email address, telephone number.
2. IP address, computer/web browser configuration
3. language preference, time zone settings
4. access history
5. any information you provide when using our products/services (such as answers to assessment questions, work files, grades, etc.)

The personal information listed above is jointly processed upon your creation and use of an account with us. Without providing us with this personal data as requested/requested, you will not be able to use (or successfully use) the products and services on this website; is a necessary requirement (1) to enter into a contract with us, (2) so that we can perform our contract with you, and (3) so that we can comply with our applicable statutory requirements.

HOW WE USE YOUR PERSONAL DATA:

In addition to allowing this website to function properly, your information may be used or transmitted in the following ways:

1. Your information may be reviewed, individually or in the aggregate, by members of our team to support you in providing our products and services.
2. Your information may be analyzed, individually or in the aggregate, by our partner organizations (e.g. industry groups, regulatory bodies, training providers, supervisory service providers, etc.) to create, support, manage or qualify/certify the products or services we provide.
3. Some of your information may be reviewed, individually or in the aggregate, by designated contact persons at your employer who are tasked with overseeing training/assessment activities and/or making necessary billing arrangements.
4. Some of your information may be collected and provided to us by third-party services that collect telemetry data on our behalf.
5. Some of your information may be transferred to payment provider(s), associated financial institutions and your bank to facilitate payment processing.
6. Some of your information may be provided to government agencies if we are legally required to do so.

If our company is sold or acquired, your

personal data may be provided to the Purchasing entity. However, your personal information will not be shared (except as noted above) and will not be sold to third parties.

INTERNATIONAL DATA TRANSFER

We are located outside the EU and operate servers in many countries around the world, some of which are not in the European Economic Area (“EEA”) (such as Canada and the USA) and your personal information may be transferred between these servers. Although countries outside the EEA may not always have strong data protection laws, your data will be treated with the same high degree of safeguards (and in compliance with EU data protection law) regardless of the country where you are located. we collect, store or process your data. Our partners, including payment processors and those who provide telemetry services, may also operate servers around the world, but our selection of these partners is based on their compliance with the same data protection principles and legal requirements that we adhere to.

DATA RETENTION, ACCESS, RECTIFICATION AND ERASE

When you create an account on this site, that account will remain active until you indicate that you want to close it. Data collected in connection with your use of products and services on this website will be retained and securely associated with your account. When you close your account with us, we must retain certain personal information (including records of your purchases) for a period of no less than seven (7) years to comply with legal and financial requirements imposed on us. This information held may also include a high-level summary of courses/assessments completed with us, including scoring results achieved for statistical analysis purposes. We may also securely archive this information to ensure compliance and for aggregate statistical analysis.

To the extent possible, notwithstanding limitations related to intellectual property and our legal requirements, we will provide you with access to the information you provide on our system through the “Account” and/or “History” section of our websites. This includes the ability to download generated invoices and other similar data. If you notice an error in the information you provide to us, or that we have collected from you, we will provide you with tools to directly correct that information through the aforementioned sections of our websites or support you in the correction process when you contact our Customer Support (support@iaction-plexus.com.br).

You can request that your account be closed and that we delete personal information by contacting our customer support team (support@iaction-plexus.com.br). Notwithstanding the aspects that we must preserve for legal and financial reasons, as described above, we will promptly remove any/all unnecessary personal data from our system.

COOKIES AND WEBSITE TRACKING

This site uses cookies and other similar browser technologies to allow us to improve our service and support certain essential aspects of our sites’ functionality (see the Plexus Cookie Policy).

Cookies are small text files that are transferred to your computer’s hard drive through your web browser to enable us to recognize your browser and track visitors to our website. A cookie contains an identifier that allows us to recognize your computer and/or account when you travel through our website, helping you to complete your purchase or task. Most web browsers automatically accept cookies, but if you wish, you can change these browser settings by accepting, rejecting and deleting cookies. The “Help” part of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies completely. If you choose to change these settings, you may find that certain functions and features do not work as intended. The cookies we use do not detect any information stored on your computer.

For more information about cookies and how to stop the installation of cookies, please visit the following website: http://www.allaboutcookies.org.

(Note: This is a third-party informational site not operated by Plexus or its partners.)

DECISIONS WE MAKE BASED ON YOUR PERSONAL INFORMATION

This site does not use automated decision-making, such as profiling, based on any data provided or received external to this site. When you complete a training or assessment on this site, the information you provide (such as selected answers to multiple-choice questions) may be automatically scored by the site. In some cases, you may also submit assessment or project information to us (such as long-form exam responses or work files) that will be manually reviewed and scored by authorized marking personnel. All scoring will be carried out according to objective criteria established by subject matter experts in a fair and impartial manner. You can also request an appeal of the scoring decision (whether automatic or manual) by contacting support@iaction-plexus.com.br. We will carry out such reviews in a fair and impartial manner and, to the extent possible, will inform you of the results of the review within 10 business days. When we are unable to change exam results, we will take appropriate action to remedy the situation.

YOUR RIGHTS

If you have concerns regarding our application of this policy and data protection principles, we invite you to contact our DPO at dpo@plexusintl.com. You may also contact our DPO via email at the Plexus International ‘Data Protection Office’, 5550 Nicollet Avenue, Minneapolis, MN USA 55419. We will make every effort to remedy the situation promptly and to our mutual satisfaction . If you live in the European Union, you also have the right to lodge a complaint with the supervisory authority in your country (per Regulation (EU) No. 2016/679, article 77).

You will not have to pay a fee to access your personal information (or to exercise any of your legal rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to anyone who does not have a right to receive it.

In the unlikely event of a data breach that compromises some or all of the personal information you have provided on this site (including any breach that impacts the processing organizations we rely on), we will notify you and applicable authorities within 72 hours of becoming aware of the situation and make every effort to promptly rectify the situation. We do not store or process sensitive personal data (such as credit card details or other categories described in Regulation (EU) No. 2016/679 article 9) on our servers.

NOTICE FOR REVISIONS TO THIS DOCUMENT

This document may be updated periodically to further clarify our data protection policies and provisions. In the event that we make a change to this document that significantly impacts the personal information we process or impacts your rights as you relate to this data, we will contact all account holders via the email address we have on file.